Shipping, returns, and how we handle your order

Clear shipping windows, tracking notifications, and straightforward return conditions for unworn baby garments.

Orders are prepared and dispatched within the shipping window shown at checkout. Once your parcel leaves our store, you will receive tracking notifications so you can follow its progress until delivery. Standard order handling and customer security practices apply to every purchase. Payment details are processed securely at checkout, and we only ask for the information needed to deliver your order.

Returns are accepted for unworn baby garments in their original condition, with tags and packaging intact. To start a return or exchange, contact us with your order details and we will confirm eligibility and the next steps. Please note that hygiene-sensitive items may not be eligible once opened or worn. If you have a question about your order before you buy, reach out through the contact page.